Letters from the Caribbean: a barrier diary

We don’t usually print customer notebooks. We are printing this one because it captures something we keep trying, and failing, to say in marketing copy. Iris keeps a small leather journal beside her bathroom sink. She started it on May 1st, the first weekend the trade winds came in heavier than usual, and her cheeks felt that specific kind of tropical tightness — oily across the T-zone, fragile across the cheeks, the salt of an early swim still clinging to her hairline at noon. She had been using a French luxury water-based serum for two years. It had stopped working in March. Week one she switched to two products from us: Lehua at night, Kukui at morning. She wrote that for the first three days her face felt different in a way she couldn’t name. Week two she added Awa as a morning cleanse. By week four the melasma along her cheekbone had quieted by half a tone. By week six she added Moana once a week after long swims. She wrote, “It is the first time I have done less and seen more.” We have asked her permission to share this. It’s here, in full, in the print edition of our journal.